Last updated: October 9, 2026

These Terms and Conditions apply to your use of The Honest Bowl website and purchases from our store. Contact us at info@thehonestbowl.com with questions about these terms.

Using our store

Provide accurate contact, billing and delivery information when ordering. You must be legally able to enter into a purchase contract. Do not use this website for unlawful activity, fraudulent orders or interference with its operation.

Products and information

Read the product listing and final pack label before purchase and use. Follow the product’s feeding and storage instructions. Images may differ from the final packaging. Any item identified as a demo or illustrative listing is not a statement of verified ingredients, nutrition, pack size or suitability.

Prices, payment and orders

Prices and availability are displayed on the website and may change before an order is placed. Applicable shipping charges and taxes are shown at checkout. An order acknowledgement confirms receipt of your order. If an item is unavailable or an order contains an error, we will contact you about the available resolution.

Delivery

Use a complete and accurate delivery address. Delivery estimates are estimates and may be affected by courier operations or circumstances outside our control. Contact us if your order has not arrived or arrives with a problem.

Returns and order problems

Our Return and Refund Policy applies to requests after purchase. We do not accept change-of-mind returns or exchanges. Damaged, incorrect or defective products should be reported to our contact email. Nothing in these terms removes rights or remedies that cannot be excluded under applicable law.

Privacy and third-party services

Your personal information is handled as described in our Privacy Policy. Checkout and other services may be operated by third-party providers and may be subject to their own terms.

Website content

Our branding and website content may not be reproduced for commercial purposes without permission, except as permitted by law. We aim to keep website information accurate and may correct errors or update content.

Responsibility and changes

We do not exclude or limit responsibility where doing so would be prohibited by applicable law. We may update these terms by posting a revised version and update date. The terms applicable when you placed your order govern that order, subject to applicable law.

Contact

The Honest Bowl — info@thehonestbowl.com